Category Archives: Hotel Manager

How to Get More Hotel Bookings Through Your Hotel Website

book hotel online

Apr 6, 2014

Tourism industry has developed a great extent. The advent of technology and internet facilities have made getting info regarding any place of visit, hotels and other travel necessities easier than before. Now almost 45% of the hotel bookings are done online, this has protruded the importance of implementing various efficient techniques to increase traffic for your hotel’s website and ensure more online bookings. Here we offer some smarts ways to make your website more attractive and profitabl...

How To Deal With An Angry Hotel Customer

Hotel Guest Surveys By Manager

Mar 12, 2014

When you are working in the hospitality industry, the first thing customers expect from you is politeness and courteousness. This expectation is all the more pronounced when a customer is upset about a service and feels like howling. No doubt dealing with an upset hotel customer is an extremely challenging task and it requires tremendous experience along with some basic training. Here are some advanced steps to follow by hotel employees while dealing with an upset or angry customer at hotel f...

5 Ways Hotels Can Make A Place in Customer’s Heart

hotel-guest-service

Jan 29, 2014

While hotels spend tons of money on marketing themselves and their brand, they forget the basic requirement to attract and retain customers is through outstanding customer service. When a guest enters your hotel, the first impression created will last throughout the guest’s stay and also have an impact on his or her future decision to stay in your hotel. A hotel is part of the hospitality industry and the more you offer a home away from home, the higher the likelihood the guest will return a...

How Important Is To Write And Search Hotel Reviews Online

Hotel Search Engine Website

Dec 18, 2013

Importance of Online Hotel Reviews and Rating A year 2013 in a review and as per market surveys, approximately 81% of travelers refer to online hotel reviews offered by guests who have stayed at a particular hotel. Individuals tend to believe in what other people have to say about a particular place, rather than use their own judgment. And this is correct, since the person writing a review narrates his or her personal experiences, and has no particular grievance against the institution or place...

How To Write An Impressive Hotel Business Plan That Attract Investors

Hotel Reputation Management

Sep 12, 2013

Image By kevin dooley So, you have finally decided to take a business leap and start your own hotel. Whether you're envisaging business travel hotels, comfortable hotels, classy heritage hotels or an elegant boutique, you need to spend a good amount of time researching before making an investment.  The key step to initiate this process is to write a convincing hotel business plan that has a proper layout and ingenious strategy. A business plan should also have an entire analysis of the finan...

Hospitality Industry – The Booming Sector In Careers Paths

careers in the hotel industry

Jul 25, 2013

The hospitality industry is affluent and has hundreds of options for professionals. There is a great buzz in the market about the ample amount of opportunities this field offers to its aspirants. If you are interested in a career in the hospitality industry, there are lots of reasons you should choose this field. Below are the reasons: 1. It's a Varied Industry The hospitality industry can be said to be one of the most varied fields available for career aspirants. It has a wide range of opt...