Category Archives: Hospitality

8 Ways to Become an Outstanding Hotel General Manager

Successful-Hotel-Manager-HotelCluster.com

Jun 3, 2013

Working as a General Manager of a hotel is indeed an important position. It is your job to ensure that the hotel runs efficiently and generates profits. If you want to be successful as a General Manager, you need to take a few strategic steps to ensure your hotel runs profitably during peak seasons as well as during the times when the occupancy is low. 1. Give Respect and Show Appreciation to Hotel Employees In any hotel, it is the employees that make an impression on the guests. They are ...

Service with a Smile – Best Tips for Hotel Employees

Hotel-Service-with-Smile

May 27, 2013

At times you may come across individuals who are endeavoring to keep a pleasant smile on their face. For instance, if you see the servers at a hotel you can notice that despite having an awful day they keep up their smile, while saying a gracious hello to take your order. This type of cheerful gesture not only gives you a welcomed feel but also allows you to have pleasant dine. You may also want to leave a generous tip while leaving. If you are in hospitality industry it will be difficult for...

Ten Most Valued Hotel Amenities for Business Travelers

Business Traveler Requirements

Mar 19, 2013

Clean rooms and comfortable beds are important, but today's business travelers want a lot more than that. If you own a hotel and are interested in attracting more business travelers, you should be aware of what amenities they usually look for. This will allow you to introduce those amenities in your hotel, which, in turn, will attract business travelers who prefer your hotel over the others. Here are top 10 amenities that you should include in your hotel if you want to attract business traveler...

Creating Customers Relationship by Effective Loyalty Programs

Hotel Guest Surveys By Manager

Jan 21, 2013

Promoting business interests overseas mandates extensive international travel and hotel stay by concerned personnel. If you analyze the behavioral pattern of the customers, you will notice that few prefer to avail your facilities over and over whereas few never turn up. Profuse and steady customer inflow will sustain your hospitality business and pave way for exponential growth of sales and consequent revenues. It is imperative to captivate customers and hold their loyalty to stay in the busines...

8 Emerging Hospitality Industry Trends

Trend in Hospitality Industry

Jan 4, 2013

The hospitality industry is optimistic and expects a brighter and better trend. As the economic landscape is progressing, there will be a change in the trend of "staycation," and people will now intend to focus on the value of travel. In other words, tourists now look for comfortable, simple, yet high-quality experiences. It is important for hospitality companies to capitalize these opportunities to stay ahead in the industry. However, brand awareness and a multi-channel environment have heighte...

Book Hotel at the Right Time to Bring down Your Travel Budget

Hotel

Nov 23, 2012

Hotel expenses constitute a significant portion of a travel budget. Smart travelers can bring down their travel budget considerably by booking hotels at the right time. This article offers you five tips that can help you book a hotel room at strategic times that wins you attractive discounts. 1. Book in advance If you are a wise traveler you will always like to book your hotel room before even leaving your home for your holiday destination. It saves you a lot of hassle later as you can strai...