Category Archives: Customer Service

5 Ways Hotels Can Make A Place in Customer’s Heart

hotel-guest-service

Jan 29, 2014

While hotels spend tons of money on marketing themselves and their brand, they forget the basic requirement to attract and retain customers is through outstanding customer service. When a guest enters your hotel, the first impression created will last throughout the guest’s stay and also have an impact on his or her future decision to stay in your hotel. A hotel is part of the hospitality industry and the more you offer a home away from home, the higher the likelihood the guest will return a...

Smart Tips to Find Affordable Hotels in Orlando

Orange-County-Orlando

Aug 23, 2012

The busy tourist city of Florida, Orlando is the favorite vacations spot of many international and American visitors. The significant presence of the Walt Disney group and many other attractions for tourists like amusement parks, resorts and high-street shopping make Orlando a beautiful place to spend your vacations. Owing to the huge number of tourists in Orlando nearly all year round, finding the perfect place to stay becomes difficult. Also, because the demand for hotel rooms is quite high...