Top 4 Reasons Unhappy Customer Don’t Complain

hotel reception

Oct 17, 2016

Hotel industry is all about service and hospitality. Quite often, it is presumed that as long as the guests aren't complaining, they are satisfied. This, however, is a highly misconceived notion. A research shows that only 1 out of 26 unhappy customers actually raise their opinion. The rest agitate. And 91% of those unhappy guests, who do not complain about the issues they experience, simply leave. It is a rather regrettable situation for hotels, as another study suggests that acquiring a new ...

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World’s Best Places to Go on Valentine’s Day

places to go on valentine's day

Oct 6, 2016

If you are confuse where to celebrate this Valentine's Day, here are the world's best places you can plan to go and make your Valentine’s Day most memorable. Argentina February is a month for romance. If you want to rediscover romance, it is time to head to Argentina. During February, the temperatures cool down and make it perfect for sightseeing and spending time outdoors. Buenos Aires is a one of the best places to spend Valentine's Day, as it will be easy on your pocket. You can go fo...

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Luxury Hotel Amenities List: 7 Must-Have Amenities in Every Luxury Hotel Room

luxury hotel room

Sep 27, 2016

If you happen to flip magazines or check out websites of various hotel rooms around the world, you may be left gob smacked with the interiors and stunning sceneries of the place. But wait! Before you decide to book yourself a room in one of these breathtakingly beautiful hotels, do have a look at the features and services the hotel boasts of as well. After all you don't want to travel all the way only to realize that your much-awaited holiday is your worst ever nightmare. So if you happen to be...

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Boost Sales by Making Your Hotel Pokémon Go Friendly

Pokémon Go

Sep 2, 2016

Pokémon Go is a fad, craze and passion that is crossing all boundaries and transcending generations. While users are going mad playing this enormously popular augmented reality game, there are marketers who are making all efforts to cash in on the popularity. As the game demands players to move from one location to another, hoteliers too are chasing Pokemon Go users as their potential guests and luring them with sops, discounts, free internet and more. So, whoever thought that Pokémon Go is j...

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Facts About The Big 7 and Other Animals in Africa – Infographic

Amazing Animals of South Africa - Header

Jul 28, 2016

Africa is the one of the best Safari Travel Destination for Adventure Lover from around the world and famous for its most popular attractions The Big Seven Animals - Lion, Elephant, Cape Buffalo, Hippopotamus, Giraffe, Rhinoceros, Leopard and other Amazing Animals - Cheetah, Nile Crocodile, Mountain Gorilla, Zebra, Wildebeest, Hyena, African Wild Dog and Impala, which we can see roaming freely in wild life national game reserves. Here we are sharing infographic by showing some life's facts of t...

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Become A Successful Sales Person In Hospitality Industry

Jun 30, 2016

As a salesperson in the hospitality industry, targets may often appear earthily impossible. You may have before you the task of getting people to stay at your hotel even when a good number of factors may be deterring them. To make it harder, you know that most people are quite resistant to sales calls! However, there are numerous smart ways to fill up your hotel with guests and send them home happy. Go through the following points to get an idea of a few tactics you could be using as a salesper...

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